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Your Innovative Partner
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Outsource IT Departments
For small and medium size enterprises, VASSS's IT outsourcing services free up your local resources to achieve your business goals.
Our structured, systematic processes and the team on on-site and help desk support, will provide you with affordable, prompt and reliable access to enterprise-class technical expertise and release you from the dependence on individual freelance consultant.
Engaging VASSS's team of engineers for your IT needs help you minimise downtime and maximise the business value of your IT infrastructure.
VASSS's outsource IT department package is the smart way for SME to build and maintain a reliable and secure information system with a fast access to the skilled support ordinarily available only to businesses who can afford a large internal IT organization.
Why VASSS Makes Sense for Small Businesses
VASSS's breadth and depth of technical expertise, and familiarity with enterprise IT allow SME to avoid the pitfalls associated with excessive reliance on independent freelance consultants.
Working with VASSS allows your business to:
- Avoid Dependence on Individual Freelance Consultants
Although freelance consultants carry less overhead than larger support organizations and can afford to charge marginally less, they are often stretched too thin to respond quickly to urgent situations. If an independent consultant is busy with another client, sick, on vacation or in training, the lack of backup personnel may force your business to wait for help during an emergency. As your business grows, network downtime or problems with critical applications become more costly. The money you thought you were saving on a freelancer can be eaten up quickly by lost productivity.
- Have Access to Expertise in Complex IT Solutions
Many freelance consultants focused on business IT support may excel at providing "connect-the-dots" solutions but lack the experience to deal cost-effectively with complex IT infrastructures with features such as multi-office connectivity, VPN, mobile workforces, telecommuter support, integrated financial and operational applications, eCommerce, and custom software. VASSS's enterprise experience can be valuable to your business because enterprise environments are inherently complex, integration issues require in-depth knowledge in many IT disciplines, and achieving a high level of stability, reliability and security requires enterprise-proven best practices.
- Build a Solid Foundation for Seamless Growth
SME often start with an IT system implemented on a shoestring budget. Lacking a proper foundation, a series of band-aid fixes often get piled on top of a weak foundation. As a business grows, stability and scalability issues can hinder the success of the organization. Such environments need proper assessment, intelligent strategic planning, and broad-based expertise to upgrade to an IT infrastructure that will provide the solid foundation to meet critical business needs and ease future growth.
- Strategic Partnership with major products
VASSS's team of engineer constantly scan the environment for the latest product offering and hence is able to offer SME guidance and education to navigate through an increasingly complex maze of technology options available for accelerating business growth and improving efficiency. VASSS avoids conflicts of interest by not representing any products. This allows VASSS to align technical expertise with the best interests of clients.
- Full Documentation of IT Services
VASSS has created a sophisticated support reporting system that stores and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or small support firms who provide scant documentation or specifics of tasks done, each service provided by VASSS is accompanied by detail documentation. Each VASSS engineer has access to the support reports given by to client. The discipline of detailing and archiving support records results in more effective service and eliminates a slew of typical problems such as when a service client is effectively held hostage to a consultant who won’t release vital service information.
- Knowledge Transfer
VASSS is committed to knowledge transfer from VASSS's consultants to clients. By educating customers to resolve problems that are within their scope, VASSS is able to concentrate on providing hard-to-find skills where VASSS faces few competitors. SME who work with familiar independent consultants or who employ internal IT personnel benefit when VASSS transfers information about new technology and proven processes to make their IT environments more reliable, protected, and productive.
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